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Turn abandoned
checkouts into
paid orders.

CheckoutRex is your 24/7 AI revenue recovery team - using branded two-way SMS and calls to reconnect with shoppers who abandon carts, recover more orders, and uncover the leaks costing your store revenue.

See if your store qualifiesSee how it works
AI texts and calls. Your brand. Your rules.
Recovery demo
Example
MRMia Roberts·CloudSoft Pillow·$289 cartCheckout abandoned 12 min agoCheckout left
RRidge & CoText recovery
Today 2:14 PM
Hey Mia, did anything stop you checking out?
Will it arrive before Friday?
Text Message
1Left checkout2Branded text sent3Objection found4Link sent5Order paid
Branded SMSAI calls for high-value cartsBuilt for ShopifyYou control recovery rulesVerified revenue
THE MAIN ISSUE

Around 70% of online shopping carts are abandoned - meaning for every 3 carts that convert, 7 go unpaid.

That means you basically already paid for this warm shopper to click on your Meta ad, choose a product, reach their checkout and enter their details — STOPPING RIGHT BEFORE THE FINISH LINE.

Source: Baymard Institute · rounded industry average
And why did they leave?

It can be

  • Maybe they weren’t sure about sizing.
  • Maybe a complicated landing page.
  • Maybe they got distracted.
  • Maybe a competitor caught their eye.
  • Maybe their card declined.
  • Maybe they were unsure about your shipping.
  • Maybe they didn’t like your refund policy.
THAT’S WHERE CHECKOUTREX STEPS IN

Reaching out to those customers through 2-way branded texts and AI calls, making sure that your potential customers get the answers and clarity they are looking for to complete their order.

What we do

01 Text02 Call03 Learn
01 / RECOVERY FLOW

Text Cart

Give shoppers an easy way to get answers and return to their abandoned checkout.

  • Start personalised, two-way conversations from your verified business number, ensuring trust and compliancy.
  • Answer product, sizing and delivery questions with an AI agent trained on your brand’s information and tone.
  • Send a secure checkout link so shoppers can pick up where they left off.
R
Ridge & Co Verified business
SMS
TODAY · 2:14 PM
Ridge & Co
Hey Mia, we noticed you left your checkout. Just checking in—is everything okay?
Mia
I need it before Friday, but I wasn’t sure it would arrive in time.
Ridge & Co · AI assistant
Yes, we can get it to you by Thursday. Would you like me to send your checkout again?
Mia
Yes, please!
R.
CloudSoft PillowSaved checkout · $289
Checkout done.
02 / RECOVERY FLOW

AI Call Recovery

Give high-value abandoned checkouts a personal follow-up when texts go unanswered. Your AI agent calls the shopper, asks what stopped the purchase and talks it through with them.

  • Follow up on unanswered texts using your chosen timing, cart-value thresholds and contact rules.
  • Ask follow-up questions and explain the details out loud, from choosing the right size to confirming delivery dates.
  • Text their saved checkout during the call and stay on the line to help them finish.

Angie

AI recovery agent

Hear recovery in action.

Try a conversation with Angie.

Mic permission required
03 / RECOVERY FLOW

Store Insights & CRO

Understand why shoppers leave and turn real customer feedback into improvements across your store.

  • Uncover recurring objections from calls and texts, including delivery concerns, sizing confusion and unanswered product questions.
  • Use those insights to improve your product pages, checkout, ad messaging and landing pages.
  • Test changes and track conversion and abandonment rates to see which improvements lead to more completed orders.
Why shoppers didn’t buy

50 analysed conversations

Example data
  • Delivery timing24 conversations
    48%
  • Sizing uncertainty16 conversations
    32%
  • Return-policy concerns10 conversations
    20%

48% asked about delivery timing.

“Will it arrive before Friday?”

Suggested test: Show estimated delivery dates beside Add to Cart.

How it works

Shopify
WooCommerce
CheckoutRex
ProductsCheckoutsOrders
Start recovering
  1. 1

    Connect your store

    Sign up and connect Shopify or WooCommerce to bring your products, checkout activity and order data into CheckoutRex and configure your abandoned-cart recovery flow.

  2. 2

    Make the agent your own

    Set your brand’s tone, add product knowledge and refine scripts, approved offers and outreach rules so your AI speaks and sells in a way that fits your brand.

  3. 3

    Start the conversation

    Automatically text eligible shoppers after they abandon checkout, respond to their questions and send their saved checkout link when they’re ready to buy.

  4. 4

    Follow up with a call

    Call eligible high-value shoppers with abandoned checkouts who haven’t replied, find out what stopped them and help them work through their questions in a live conversation.

  5. 5

    Track, learn and improve

    Track completed orders, uncover recurring reasons shoppers leave and use that feedback to refine your recovery scripts, product pages and checkout experience.

How much could you recover?

See what fewer abandoned checkouts could mean for your revenue.

$
$1,000$2,000,000
percentage points

Abandonment falls from 70% to 60%.

Potential extra monthly revenue+$33,333

A potential 33.3% increase in revenue.

Now
30%
Potential
40%
Based on reducing abandonment from 70% to 60%.
Find your recovery plan
How this estimate works

Extra revenue = monthly revenue × percentage-point reduction ÷ 30. The model assumes 70% starting abandonment, unchanged shopping volume and average order value. This is an illustrative scenario, not a forecast. Actual recovery depends on contact eligibility, shopper response and completed orders. Fees, discounts and refunds are excluded.

Pricing

Launch

Start recovering abandoned checkouts with AI texts and calls.

$100/month

+ 10% of recovered revenue

Start recovering
Included in Launch:
  • Branded, two-way AI text conversations.
  • AI call follow-ups for eligible unanswered checkouts.
  • Agent trained on your products and brand voice.
  • Custom timing, contact rules and approved offers.
  • Recovered-order tracking and conversation insights.
  • Email support.

Growth

Keep more of your recovered revenue as your volume grows.

$250/month

+ 5% of recovered revenue

Choose Growth
Everything in Launch, plus:
  • Lower recovery fee on qualifying orders.
  • Guided agent and recovery-flow setup.
  • Monthly review of scripts and customer objections.
  • Product-page and checkout improvement recommendations.
  • Priority support.

Scale

A lower recovery fee with closer support for your brand.

$500/month

+ 3% of recovered revenue

Talk to us
Everything in Growth, plus:
  • Our lowest recovery percentage.
  • Dedicated support channel.
  • Fortnightly recovery-performance reviews.
  • Hands-on script and offer refinement.
  • Prioritised CRO test plan based on shopper feedback.

Operator questions

Know exactly what runs before you connect.